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Communities > Diagnostic & Analysis System > MaxiSys > maxisys sending loggin data failed
maxisys sending loggin data failed

2508 Views 7 Replies Latest reply: 2014-05-23 22:47:17


  •   Level 2   
    (29) points
    hedypshtewan
    2014-05-21 17:41:32
    Hi, I have a Maxisys I want to sent data loggin but the massage show up sending failed please connect to enternet blablablablabla how can I fix this please help me!

  •   Level 2   
    (48) points
    pastence

    2014-05-22 10:08:49 (Reply to:hedypshtewan)

    I have the same problem . I have sent a report and havn't recived an answer yet.

  •   Level 10   
    (7890) points
    ede65

    2014-05-22 13:13:42 (Reply to:hedypshtewan)

      check out the new training solutions app from our main page  there are a few training videos regarding  data logging,multi tasking,printing  and more.

  •   Level 10   
    (7890) points
    ede65

    2014-05-22 13:17:40 (Reply to:pastence)

      send complaints or request to autel china  by clicking on diagnostic software on this page on top then under your account click on issue fill all boxes choose autel china send your complaint or issue they will answer you remember there are a 12 hours difference from usa and china  i do mine late at night eastern time and most of the time i have an answer the next morning. good luck hope it works for you.


  •   Level 2   
    (29) points
    hedypshtewan
    2014-05-23 16:45:13 (Reply to:ede65)
    Thanks for your reply, I I had watched this videos and but I have probleme I can't send
    report from loggin failed I can't upload my reprts I have some reports like loggin data
    filed for Toyota avalon, Nisan picup ......

  •   Level 6   
    (475) points
    RLAFFECT

    2014-05-23 19:19:41 (Reply to:ede65)

     i see  where it says tranning videos.    but all i see is blank  page    if the videos  are not loaded yet

  •   Level 10   
    (7890) points
    ede65

    2014-05-23 22:43:45 (Reply to:RLAFFECT)

    You have to log in to autel page from a pc not the tool you will see the videos on the
    first page under training training solution it works fine here all 6 videos i watched
    them no problem i have not tried sending a data log ever i just send compaints or
    issues report this works for me so far i am going to follow steps on the video see how
    it works

  •   Level 10   
    (7890) points
    ede65

    2014-05-23 22:47:17 (Reply to:hedypshtewan)

    I have not tried sending a data log to see if it works i am going to give it a try and report
    back
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